merlene-uxd-portfolio

You bring the challenge.

I bring the design that speaks.

You bring the challenge.

I bring the design that speaks.

Hello👋 Vanakkam (வணக்கம்)🙏 Namaste (नमस्ते)🙏 Hola👋 Hallo👋 Bonjour👋 Konnichiwa (こんにちは)👋 Annyeong (안녕)👋 Nǐ hǎo (你好)👋

I’m Merlene Lawrence

I’m a UX Designer. I decode business chaos with human-centered design that listens to users and delivers meaningful clarity.

Available for Work

My Works

Designs that started with a spark.

Cuppa Dash - Food Delivery App

'Cuppa Dash' offers end-to-end functionality for food ordering and delivery on the Apple Watch. Users can browse nearby restaurants, select dishes, customize orders, make payments and track delivery status all directly from their smartwatch.

View Case Study

Leave Management System

"Leave Management" is a comprehensive SAAS-based application designed to revolutionize leave and attendance management. The application provides a user-friendly interface for employees to submit leave requests, with an AI assistant that validates details before submission, reducing errors and saving time.

View Case Study

Redesigning the Career Pages

I served as the UX Architect for the redesign of the agency's public website career pages. Collaborating closely with stakeholders, the project manager, business analyst, developers, and QA team, I delivered user-centered design solutions aligned with business goals.

The project was completed on time within a limited number of sprints. The redesigned pages now provide a clear, accessible, and streamlined experience, helping job seekers easily find relevant information and apply for roles with confidence.

View Website

Leave Management System

View Case Study

Cuppa Dash - Food Delivery App

View Case Study

Redesigning the Career Pages

During my time at the Virginia Department of Corrections, I served as the UX Architect for the redesign of the agency's public website career pages. Collaborating closely with stakeholders, the project manager, business analyst, developers, and QA team, I delivered user-centered design solutions aligned with business goals.

View Website

Click me

My Playground of Ideas

Every click tells a story. Every pixel holds a purpose.

You Don’t Have to Take My Word for It…

Let the people who’ve worked with me tell you what happened when ideas met intention.

I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter
I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter
I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter
I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter

I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter
I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter
I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter
I had the pleasure of working with Merlene Lawrence, UX Architect, during our time together at the Virginia Department of Corrections on a project to redesign the public-facing job portal. We were part of a cross-functional team that included a project manager, UX architect, developer, DevOps, and myself as a business analyst. Merlene brought clarity and creativity to the table, translating complex business requirements into intuitive and user-friendly designs. She was quick in her work, full of fresh ideas, and always offered multiple options for us to consider. Thanks to her contributions, we were able to meet our requirements within a few sprints, right on schedule. What really stood out to me was her proactive communication with both business and the development team. She was always ready to support implementation, ensuring the design vision stayed intact throughout. It was truly a great experience working with her, and I highly recommend Merlene Lawrence for any opportunity. She is creative, innovative, reliable, and a fantastic team player.

Vaishali Shah
Senior Business System Analyst
Although her time on my team was short, Merlene made a phenomenal and lasting impact! She possesses a deep understanding of user-first design and applied her vast knowledge and skills to every project that was thrown her way. She worked well with business analysts, developers, and project managers to understand project requirements and deliver well-thought out proposals for the user experience flow and architecture of multiple applications. Merlene conducted user discovery sessions and also created multiple branding kits for use, included a new brand for our team! She is not afraid to raise concerns and share her opinion to make sure she gets the job done to the best of her ability. Merlene is very creative, thorough, and a pleasure to work with and manage. She will be an irreplaceable asset on any future team.

Asad Kizzie
Website Administrator/ Lead of DXE
I had the pleasure of working with Merlene Lawrence on few projects with Virginia Department of Corrections where her UX design expertise truly transformed our data into creative, data centric, and most importantly user accepted Power BI dashboards. Merlene has an exceptional ability to empathize with users, make it seamless, and create intuitive, user-friendly designs that exceed expectations.
Her collaborative approach and attention to detail ensure that every design decision is backed by thorough understanding of data and aligned perfectly with user needs and business goals. Whether it's complex requirements translated to fresh designs, prototypes, or full-scale designs, Merlene consistently delivers high-quality results with incredible efficiency.
What stands out most about Merlene is her passion for creating seamless and meaningful experiences for users. Also she is accountable for her tasks and delivers great quality product! I wholeheartedly recommend Merlene for any opportunity that requires top-notch UX design expertise. She would be an invaluable asset to any team.

Samyuktha AnanthaMurthy
Senior Data Integration Specialist
Merlene was great to work with and really elevated our dashboard designs. She was self-driven and got my team what we needed in a timely manner.

Tim Cooper
BI Lead
Working with Merlene has been an awesome experience. She’s hands-down one of the best UX Architects I’ve had the chance to collaborate with. Her designs are always spot-on — creative, user-focused, and just beautiful. She has an incredible ability to take even the roughest ideas and turn them into clean, thoughtful experiences that users actually love.
Beyond her design skills, Merlene is a true team player. She’s great at training and mentoring new interns, always making sure they feel supported and confident. She’s also fantastic in client meetings — professional, approachable, and able to translate complex needs into simple, clear solutions.
Merlene brings a lot of positive energy to every project and team she’s part of. Any team would be lucky to have her, and I’m grateful I had the chance to work alongside her.

Marx Prathap Singh Shanmugam
Salesforce Architect
Merlene consulted us in building our website. She excels in every aspect of UX designing. She puts user at the center of design and pays immense attention to details, not just on the aesthetics, but also enhances the overall user journey. She played a huge role in our rebranding efforts, not just on rebuilding the website, but also ensured that the brand's personality was consistent across social media and other marketing collaterals. Her ability to quickly rethink based on analysing metrics and user behaviours, along with her energetic and welcoming attitude was a pleasure to work with. Good luck with your journey Merlene!

Daniel Felix
Lead Recruiter